Engineering Manager – Backend (PHP/Laravel)

About The Role
We are looking for an experienced Engineering Manager – Backend to lead our backend engineering team and take ownership of the delivery, quality, scalability, performance, and reliability of our web-based telecommunications testing platform. Our platform enables customers to test and validate telecommunications services, including IVR (Interactive Voice Response) and related telecom workflows, across different networks and environments. This is a hands-on engineering leadership role. The successful candidate will combine strong PHP/Laravel backend expertise with engineering management, system-design, troubleshooting, delivery management, and people-leadership skills. You will work closely with frontend engineering, QA, Product, DevOps/Platform, and other stakeholders to build and operate reliable, secure, and scalable systems.

Key Responsibilities
Engineering & Architecture
• Own the technical direction and day-to-day execution of backend engineering.
• Design, review, and evolve scalable backend architecture using PHP and Laravel.
• Own backend APIs, databases, integrations, background processing, and related services.
• Make sound architectural decisions considering scalability, maintainability, performance, reliability, and security.
• Review technical designs and provide guidance for complex implementations.
• Identify and address architectural weaknesses and technical debt.
• Ensure appropriate logging, monitoring, exception handling, and observability are incorporated into backend services.
• Drive continuous improvement and modernization of existing systems. Delivery & Execution
• Lead planning and execution of backend engineering work.
• Break business and product requirements into appropriate technical solutions and implementation plans.
• Provide and review engineering estimates and ensure commitments are realistic.
• Coordinate priorities and workload across backend engineers.
• Track delivery risks, dependencies, and technical blockers and address them proactively.
• Ensure backend deliverables are completed with appropriate quality and testing.
• Work with Product and other stakeholders to communicate technical trade offs, dependencies, risks, and timelines. Code Quality & Engineering Excellence




• Establish and maintain backend engineering standards and best practices.
• Drive effective code reviews and maintain high standards for production code.
• Promote clean architecture, reusable components, maintainable code, and appropriate design patterns.
• Ensure effective automated testing and continuously improve backend test coverage.
• Lead refactoring initiatives and manage technical debt systematically.
• Improve API performance and application/database efficiency.
• Investigate production issues and ensure appropriate root-cause analysis and preventive actions. Reliability, Performance & Security
• Ensure backend systems remain reliable and performant as usage grows.
• Monitor and improve API response times and backend service performance.
• Design systems with appropriate availability, resilience, failure handling, and recovery mechanisms.
• Work with DevOps/Platform teams on CI/CD, deployments, monitoring, infrastructure, and production reliability.
• Ensure backend development follows secure coding and data-protection practices.
• Participate in incident investigation and improvements following production issues. Telecommunications Domain
• Develop a strong understanding of telecommunications testing workflows and customer requirements.
• Work with systems that interact with telecommunications services such as IVR, voice/call flows, SMS and related communication workflows, where applicable.
• Help engineering teams diagnose issues spanning web applications, APIs, integrations, telecom workflows, and external systems.
• Previous telecommunications experience is desirable but strong candidates from other complex SaaS/platform environments are also encouraged to apply. Team Leadership & Development
• Lead, mentor, and develop backend engineers.
• Conduct regular technical and performance discussions with team members.
• Help engineers grow in architecture, coding, debugging, ownership, and decision




- making.
• Support onboarding and development of new engineers.
• Build a culture of accountability, collaboration, continuous learning, and engineering excellence.
• Identify skill gaps and contribute to hiring and team-development plans.
• Participate in technical interviews and hiring decisions for backend engineering roles. Required Skills & Experience
• Strong professional software engineering experience, including significant experience building backend web applications.
• Strong hands-on experience with PHP and Laravel.
• Experience leading or managing backend software engineering teams.
• Strong understanding of REST APIs and API design.
• Strong knowledge of relational databases such as MySQL/MariaDB, including schema design, indexing, query optimization, and performance troubleshooting.
• Experience designing scalable, reliable web-based/SaaS applications.
• Strong knowledge of software architecture, design patterns, and clean-code principles.
• Experience with automated testing and backend testing strategies.
• Experience with Git-based development and code-review workflows.
• Understanding of CI/CD and contemporary software deployment practices.
• Experience diagnosing complex production and performance issues.
• Understanding of application security and secure software-development practices.
• Strong problem-solving and debugging abilities.
• Robust communication and stakeholder-management skills.
• Ability to balance hands-on technical leadership with people and delivery management. Preferred Qualifications Experience in one or more of the following would be advantageous:
• Telecommunications or telecom testing platforms.
• IVR, telephony, voice, SMS, or communication platforms.
• High-volume API or transaction-processing systems.
• Redis, queues, caching, scheduled/background jobs, and asynchronous processing.
• Docker/containerized applications.
• Cloud infrastructure.
• Application and infrastructure monitoring/observability.
• CI/CD and deployment automation.
• Performance tuning and load testing.
• Working with distributed or geographically dispersed engineering teams.

Skills:
laravel,ivr,aws,telephony,php,docker,ci cd,mysql

📌 Engineering Manager (India)
🏢 Rekruton Global IT Services
📍 India