Quality Analyst (Google Ads) | Hyderabad Role: Quality Analyst (QA)
- Bronze, Silver & Higher Tier

Location:
Hyderabad

Salary:
Up to ₹6 LPA Shift: Rotational Shifts Key Requirements
• Minimum 2 years of QA experience within the Google Ads ecosystem
• Robust knowledge of Google Ads policies, compliance, and quality standards
• Google Ads/AdWords Certification mandatory
• Excellent analytical, decision-making, communication, and stakeholder management skills
• Experience auditing Voice, Chat, and Email interactions
• Ability to perform RCA, CSAT analysis, calibrations, and quality reporting
• Knowledge of Google Analytics, Ads Measurement, Gemini/LLM prompting, Chrome DevTools, HTML, JavaScript, and basic SQL preferred

Key Responsibilities
• Conduct quality audits for customer interactions across Voice, Chat, and Email channels




• Provide actionable feedback and coaching recommendations to agents and team leads
• Analyze customer escalations and negative CSAT cases to identify root causes
• Participate in calibration sessions to ensure scoring consistency
• Support training teams with readiness assessments and process improvements
• Prepare quality reports, scorecards, and business insights Qualifications
• Bachelor's Degree (Any Discipline)
• Google Ads / AdWords Certification (Mandatory)
• Skillshop Certifications & Google Analytics Certification preferred Looking for immediate joiners or candidates with relevant Google Ads QA experience. ? Apply Now Neha M (phone hidden) [email protected]

📌 Quality Assurance Specialist (Hyderabad)
🏢 TP
📍 Hyderabad