We are seeking a highly seasoned F&A; SME Leader with extensive experience managing large and complex Finance & Accounting (F&A;) programs for Banks. This is a senior leadership role responsible for driving service excellence, building scalable, and future‑ready delivery capabilities aligned to Genpact’s digital‑first and transformation‑led operating model. The successful candidate will collaborate closely with cross-functional teams to support new business opportunities, enhance service offerings, and champion best practices across all F&A; operations. Responsibilities Own the Outcome
• Provide SME leadership in the pursuit of new F&A; deals across the Banking vertical
• Provide end‑to‑end leadership for modernizing and standardizing F&A; operations, enabling predictable, compliant, and “surprise‑free” service delivery.
• Establish solid governance, controls, and performance management frameworks to ensure operational stability across portfolios. Drive Excellence
• Lead standardization and simplification initiatives across processes, portfolios, and delivery locations.
• Build scalable operating models and delivery capabilities that support growth and increasing business complexity. Think Transformation
• Drive transformation initiatives across processes through digitization, agentic solutions, and analytics.
• Enable continuous improvement and productivity improvement as part of the operating culture. Strategic Client Partnership
• Grow and deepen CXO‑level client relationships in partnership with Lead Client Partners and Delivery teams.
• Act as a trusted advisor,



translating client priorities into execution and transformation roadmaps that deliver measurable business outcomes. Stakeholder Management
• Establish and sustain strong, strategic relationships with key client and Genpact stakeholders.
• Operate effectively within a global matrix organization, influencing across functions and geographies. Thought Leadership
• Provide thought leadership across F&A; Operations and delivery transformation.
• Lead and execute complex, cross‑functional initiatives with consistency and discipline. Qualifications/Skills we seek in you
• Accounting qualification – Chartered Accountant
• Over 15
- 20 years of post-qualification experience
• Demonstrate thorough knowledge of accounting principles, systems and procedures
• SME knowledge across RTR, FP&A;, OTC, AP, Taxes and Payroll (or at least two areas)
• Experience in transitioning to a new ERP (could be SAP, PeopleSoft etc.)
• Experience of handling F&A; Tools (e.g. Blackline, ServiceNow, Billing systems, AP workflows etc.)
• Experience with using Agentic AI solutions across F&A;
• Expert capability in generating meaningful insights from large and disparate data sources
• Ability to clearly communicate ideas and analytics concepts
• Experience using Business Intelligence tools such as (PowerBI, Tableau, Qlik)
• Impeccable client management skills
• Would be required to demonstrate logical thinking, good numeric abilities, domain understanding, technology affinity and project/program execution
• Proven experience in setting up, managing large spans of control (300–500+ team members) in a global delivery
• Transformation experience – demonstrated ability to design and execute operational transformation Location-NCR

📌 Delivery Leader (Gurugram)
🏢 Genpact
📍 Gurugram