Customer Understanding and Solution Design
• Understand customer supply chain requirements and pain points.
• Design integrated logistics solutions covering Freight Forwarding, Customs Brokerage, and CFS and FTWZ know-how.
• Stitch together the end-to-end solution across businesses, with a clear flow of cargo, documents and responsibilities.
• Create solution documentation: flowcharts, scope, SLAs and cost build-ups. Commercials and Pricing
• Prepare commercial proposals and customer presentations.
• Coordinate with procurement and operations teams to obtain competitive rates.
• Prepare pricing models and logistics cost analyses.
• Negotiate commercial terms, contracts and service agreements. Implementation and Profitability
• Ensure seamless implementation of customer solutions, including handover to the operations and implementation teams after a win.
• Monitor profitability of customer accounts and logistics projects. Market and Industry Insight
• Track industry trends, competitor activities and market opportunities.




• Identify emerging logistics requirements within customer industries. Cross-Functional Collaboration
• Work with sales, pricing, procurement, operations and the BU solution design teams (CL, Rail and others) to build viable, margin-aligned solutions (added). Maintain reusable solution elements, benchmarks and win/loss tracking to improve conversion
• Graduate/Postgraduate in Supply Chain, Logistics, Engineering, or related field.
• 7–15 years of experience in Contract Logistics / Warehousing solution design.
• Prior experience in designing solutions for FMCG, FMCD, Retail, or E-commerce clients is essential.
• Solid skills in MS Excel, AutoCAD, and warehouse design tools.
• High attention to detail, ability to meet tight timelines, and strong commercial acumen. Demonstrated ability to adapt quickly and manage multiple solutioning priorities.

📌 Manager - Product & Solutions - Logistics - SCO (Mumbai)
🏢 DP World
📍 Mumbai