11 Nov
|
TANUH
|
Bengaluru
Clinical Coordinator
Location:
BLR with willingness to travel weekly
Job Type
Fixed-term ROLE OVERVIEW The Clinical Coordinator is a critical leadership position responsible for overseeing clinical operations, coordinating patient care services, and ensuring quality healthcare delivery at the state or district level. This role requires a qualified medical professional with strong organizational, administrative, and clinical expertise to bridge clinical care delivery with operational excellence.
KEY RESPONSIBILITIES
Clinical Operations Management
• Coordinate and oversee daily clinical activities across healthcare facilities within the assigned state or district
• Monitor patient care quality and ensure adherence to clinical protocols and standard operating procedures
• Implement and enforce clinical policies, guidelines, and best practices across all service delivery points
• Ensure compliance with healthcare regulations, medical ethics, and patient safety standards
• Conduct regular clinical audits and quality assurance assessments
• Team Leadership and Supervision
• Provide clinical guidance and supervision to medical staff, nurses, and allied health professionals
• Coordinate staff scheduling, assignments, and workload distribution to optimize resource utilization
• Conduct performance evaluations and provide constructive feedback to clinical team members
• Facilitate training programs and continuing medical education for clinical staff
• Support recruitment, onboarding, and capacity building initiatives
• Patient Care Coordination
• Oversee patient scheduling, appointment management, and care pathway coordination
• Ensure timely and productive delivery of clinical services and treatments
• Monitor patient outcomes and implement corrective measures for quality improvement
• Address patient concerns, complaints, and feedback in a professional and timely manner
• Collaborate with specialists and referral centers to ensure continuity of care Administrative and Compliance Functions
• Maintain accurate clinical documentation, patient records, and regulatory reports
• Ensure compliance with DPDP, data protection regulations, and confidentiality standards
• Prepare periodic reports on clinical performance metrics, patient statistics, and outcomes
• Coordinate with administrative teams for budgeting, procurement, and resource planning
• Participate in quality improvement initiatives and process optimization projects
• Communication and Stakeholder Engagement
• Serve as the primary liaison between clinical staff, patients, administration, and external stakeholders
• Communicate clinical updates, policy changes, and performance metrics to relevant parties
• Collaborate with public health officials and government healthcare programs
• Represent the organization in clinical meetings, conferences, and community health initiatives REPORTING STRUCTURE
• Reports To: Program Manager
• Supervises: Clinical staff including medical officers, nurses, technicians, and support personnel at the state or district level
• Collaborates With: Hospital administration, public health departments, quality assurance teams, and healthcare program managers Requirements ESSENTIAL QUALIFICATIONS
• Educational Requirements
• MBBS or BDS degree from a recognized medical institution registered with Medical Council of India (MCI) or National Medical Commission (NMC)
• Valid medical registration and license to practice in India
• Professional Experience
• Minimum 3 years of relevant clinical experience in patient care, healthcare delivery, or clinical operations
• Demonstrated experience in a clinical or healthcare setting with increasing levels of responsibility OR
• MD or MS degree in any recognized medical specialization from an MCI/NMC recognized institution
• Valid medical registration and license to practice in India DESIRABLE QUALIFICATIONS AND EXPERIENCE
• Postgraduate qualification (MD/MS/DNB) in Medicine, Community Medicine, Hospital Administration, or related specialization
• Experience in healthcare program management, public health initiatives, or government health schemes (e.g., PM-JAY, National Health Mission)
• Prior experience in clinical coordination, team leadership, or supervisory roles
• Knowledge of healthcare quality standards, accreditation processes (NABH/NABL), and regulatory compliance
• Experience with electronic health records (EHR) systems and healthcare information technology
• Familiarity with district health systems, primary healthcare networks, or community health programs
• Training in healthcare management, quality improvement methodologies, or clinical auditing
• Publications or research contributions in clinical medicine or public health PERSONAL ATTRIBUTES
• Strong clinical acumen with sound medical knowledge and judgment
• Excellent organizational and time management skills with ability to multitask effectively
• Demonstrated leadership capabilities with ability to motivate and guide clinical teams
• Exceptional communication and interpersonal skills for effective stakeholder engagement
• Problem-solving mindset with ability to make decisions under pressure
• High ethical standards, integrity, and commitment to patient-centered care
• Adaptability and flexibility to work in dynamic healthcare environments
• Meticulous attention to detail with strong documentation and record-keeping abilities
• Collaborative approach with ability to work independently and as part of a team
• Passion for clinical excellence and continuous quality improvement
• Cultural sensitivity and ability to work with diverse patient populations
• Proficiency in local language(s) and English for effective communication Benefits EMOLUMENTS
• Will be competitive to the market standards
• Annual Increments
• Additional Benefits (As Applicable)
• Leave entitlement as per organizational policy
• Medical insurance coverage
• Professional development and training opportunities
• Other statutory benefits as per applicable labor laws
• Note: All compensation components are subject to applicable tax deductions as per Income Tax Act and other statutory requirements.
📌 Clinical Coordinator (Bengaluru)
🏢 TANUH
📍 Bengaluru