11 Nov
|
MentorsDaily
|
Noida
11 Nov
MentorsDaily
Noida
Company Description MentorsDaily is a dedicated UPSC preparation platform that supports aspirants through the academic and emotional challenges of the exam journey. The organization focuses on personalized mentorship, data-driven performance tracking, and curated study resources to help learners use their time and effort effectively. In addition to guidance on answer writing and current affairs, MentorsDaily places strong emphasis on mental well-being, motivation, and balance. Team members contribute to a supportive environment that treats aspirants as individuals with unique dreams, not just candidates. Working here means joining a mission-driven team committed to helping learners stay confident and move closer to their UPSC goals. Role Description The Sales Counsellor is a full-time, on-site role based in Sector 2, responsible for guiding prospective and existing learners through MentorsDaily’s offerings and enrollment process. Day-to-day tasks include engaging with leads via calls, messages, and in-person interactions, understanding individual preparation needs, and recommending suitable mentorship plans and programs. The role involves explaining program features and benefits clearly, addressing queries, and conducting follow-ups to support informed decision-making and conversion. The Sales Counsellor maintains accurate records of interactions and enrollments,
collaborates with mentors and operations to ensure smooth onboarding, and contributes to customer satisfaction by providing empathetic, solution-oriented support. This position requires consistent on-site presence to interact with walk-in aspirants and coordinate with the local team. Qualifications
• Candidates should possess strong Sales skills, including lead engagement, conversion, and relationship-building.
• Candidates should possess Customer Service and Customer Satisfaction skills to ensure a supportive, learner-centered experience.
• Candidates should possess excellent Communication skills, both verbal and written, to explain programs clearly and handle queries effectively.
• Candidates should possess Organization Skills to manage follow-ups, maintain records, and coordinate with internal teams.
• Prior experience in education counseling, inside sales, or edtech is preferred.
• Ability to work in office in Sector 2 with a flexible schedule, including weekends or extended hours when needed.
• Comfort with using CRM tools, spreadsheets, and basic digital communication platforms.
• A bachelor’s degree in any discipline is preferred; relevant certifications in sales or counseling are an advantage.
📌 Sales Counsellor (Noida)
🏢 MentorsDaily
📍 Noida