Hiring | Team Leader
- Customer Service Operations
- International Process | Pune Looking for a agile Team Leader
- International Process BPO to drive operational excellence and lead high-performing customer service teams. ✅ Lead and coach frontline associates ✅ Drive SLA, productivity, quality & customer satisfaction targets ✅ Manage escalations and stakeholder communications ✅ Analyze performance trends and implement process improvements ✅ Foster employee engagement and team development ✅ Ensure compliance, governance, and operational excellence Key

Skills:
Leadership | People Management | Stakeholder Management | Customer Experience | Analytics & Reporting | Problem Solving | Excel & PowerPoint

Experience:
2-5 years in Operations, Customer Service,



or Contact Center environments, with prior team handling experience preferred. ?

Location:
Pune
- Hinjewadi phase 3 Note
- Please apply only if you have minimum 2 years' experience as a Team Lead in BPO International Process If you are passionate about developing teams, delivering results, and creating exceptional customer experiences, we'd love to connect. #Hiring #TeamLeader #CustomerService #Operations #PeopleManagement #Leadership #PuneJobs #BPOJobs #ContactCenter #CareerOpportunity #TeamManagement #OperationsExcellence

📌 Team Lead- International Process- BPO (India)
🏢 Tech Mahindra
📍 India