We are seeking an experienced System Administrator to manage and support enterprise IT infrastructure, Windows systems, end-user computing, network connectivity, IT assets, and day-to-day technical operations. The ideal candidate will have strong hands-on experience in system administration, L1/L2 technical support, incident management, vendor coordination, and multi-location IT support. The candidate should demonstrate strong troubleshooting skills, effective communication, a customer-service mindset, and a willingness to learn and implement AI-based tools to improve IT operations and support efficiency. Linux exp is Mandatory. 5 days in Magarpatta, Pune offices Excellent verbal and written communication skills are mandatory, as the role requires regular interaction with global users across different regions and time zones. 5+ years of experience in IT support, system administration,



or IT infrastructure operations. Robust hands-on experience with Windows desktop, Linux and enterprise IT support. Proven experience in L1/L2 troubleshooting, ticket management, and SLA-driven support. Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and LAN/WAN. Active Directory exp. Experience in IT asset management, vendor coordination, and multi-site support. Familiarity with server environments and Linux administration. Strong customer service, problem-solving, documentation, and communication skills. Willingness to learn AI tools, scripting, and automation techniques. AI knowledge / experience is preferred

📌 IT Administrator (Pune)
🏢 StradIT
📍 Pune