A growing hospitality group with a portfolio of boutique hotels across multiple destinations is seeking an experienced Revenue Manager to manage and optimise its overall revenue performance from its corporate office. The role involves independently overseeing online distribution channels, OTA relationships, inventory and rate management, agile pricing, forecasting, direct booking performance and revenue reporting across multiple properties. The ideal candidate should have strong hands-on experience in hotel revenue management, online distribution systems and booking engine integrations, along with the ability to translate market trends and performance data into effective commercial decisions.

1. OTA and channel management
(STAAH)

ü Manage inventory,
rates, restrictions and stop-sell dates on STAAH and directly on each OTA
extranet (MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia and others).

ü Check rate parity
daily across OTAs, the brand website and Hotelogix, and fix any mismatch the
same day.

ü Plan and upload OTA
promotions, deals and visibility programmes every month. Track the cost of each
paid OTA programme against the room nights it brings, and recommend where to
spend or stop.

ü Be the single point
of contact for OTA account managers. Hold a monthly review with each major OTA
(visit or call) with agreed targets for ranking, content and conversion.

ü Reply to OTA
bookings, queries and modification requests on the same day, in coordination
with Reservations and the hotel units.

ü Respond to OTA
reviews and track review scores. Pass operational issues to the unit GM.

ü Reconcile OTA payouts
and commission against Hotelogix every month, chase pending payments and share
the reconciliation with Finance.

ü Onboard any new
property onto STAAH and the OTAs, with correct room mapping and rate plans.

2. Rate strategy and
forecasting

ü Build rate strategy
and packages for every season, long weekend, festival and wedding period, for




each unit.

ü Run dynamic pricing
regularly using occupancy, pace, competitor rates and local events.

ü Maintain one
approved rate sheet that Sales, Reservations and the hotel units all quote
from. Set rate floors and the best available rate, within which the GM Sales
negotiates travel agent and corporate rates.

ü Track competitor
rates and market trends for each destination and share a short summary every
week.

ü Prepare occupancy
and revenue forecasts and update the sales plan regularly.

ü Lead a weekly rate
and pricing meeting with the unit GMs and the sales team.

3. Website, booking engine and
integrations

ü Own the website
booking engine and its live integration with STAAH and Hotelogix: rates and
inventory sync, payment gateway, confirmation emails and cancellation rules.
Run test bookings every week and log every failure until it is fixed.

ü Manage website
content that affects bookings (rates, offers, packages, banners, room descriptions).
Brief the vendor and check the work before it goes live.

ü Keep the direct
booking price at least as good as any OTA. Track direct booking share by unit
and propose actions to lift it.

ü Set up and maintain
Google Analytics (GA4), Search Console and ad pixels so that website enquiries,
WhatsApp clicks and bookings are measured. Agree one UTM naming standard with
the marketing agency.

ü Make sure every
enquiry from the website chat, WhatsApp widget and landing pages reaches the
reservations team and is recorded with its source.

4. CRM Support

ü Support the




management team in rolling out a hotel CRM or enquiry system.

ü Help define the
source and segment tags, and keep Hotelogix source tagging clean so that CRM
and PMS reports agree.

ü Report enquiries
received, response time and conversion by source and by unit once the CRM is
live.

5. Reporting and performance
tracking

ü Daily: pick-up and
availability by unit, and OTA parity exceptions.

ü Weekly: channel mix
by unit (OTA, brand website, travel agents, corporate, hotel unit,
reservations), enquiries and response times, and competitor rates.

ü Monthly: occupancy,
ADR and RevPAR by unit against budget, OTA commission cost, direct share, and
OTA payout reconciliation.

ü Keep Hotelogix
source and segment tags clean, including a separate source for paid ads, so
that agency-generated bookings can be measured.

ü Work with the
marketing agency on reports that separate brand search and retargeting from
new-customer campaigns, so that management sees the revenue the ads really
added.

Requirements

Must have

ü 6+ years in hotel
revenue management, online distribution or e-commerce, with at least 2 years
running OTAs independently.

ü Hands-on with a
channel manager (STAAH preferred; SiteMinder, eZee, RateGain or Axis Rooms also
fine) and with the extranets of Booking.com, MakeMyTrip, Agoda and Expedia.

ü Strong in rate
parity, dynamic pricing, forecasting and competitor analysis.

ü Comfortable with a
hotel PMS (Hotelogix preferred) and a website booking engine.

ü Good Excel or
Google Sheets skills, and working knowledge of Google Analytics.

ü Clear written
English

ü Experience with
leisure or hill-station boutique hotels or small hotel groups.

ü Basic understanding
of Google and Meta ads and how to read their reports.

ü Experience with
Simplotel or a similar website and booking engine vendor.

📌 Revenue Manager (New Delhi)
🏢 Recognized
📍 New Delhi