Role Overview

NxtWave adds 500600 people every quarter. We are looking for a hands-on, high-ownership Ops & Onboarding Specialist who will own every joiner's journey from offer to Day 1, and keep Talent Acquisition's vendors, payments and requisitions clean. This one role brings onboarding and TA operations together, so the person closes loops end to end instead of handing them off.

Core Responsibilities

1. Offer Management

- Release offer letters promptly after final approval, using the CTC bands for each department.
- Check every letter for accuracy before it goes out, so offers never need to be withdrawn or reissued.
- Stay close to selected candidates to protect offer-to-joining conversion.

2. Pre-Joining Engagement

- Run regular pre-joining touchpoints with every joiner through calls and WhatsApp.
- Prioritise personal calls for senior joiners; keep others engaged through WhatsApp and group touchpoints.
- Answer joiner queries quickly and make sure no one feels unsupported before Day 1.
- Share a explicit travel and accommodation plan with every outstation joiner before they arrive.

3. BGV, Induction & Onboarding MIS

- Track background verification for every joiner through to closure with the BGV vendor.
- Plan and run Day-1 inductions on schedule.
- Maintain a daily onboarding tracker so every joiner's status is visible at a glance.

4. Payment Audit & Cost Control

- Verify vendor payments, referral bonuses and travel reimbursements before release.
- Catch duplicate or incorrect invoices and claims before money goes out.
- Audit hotel stays and optimise travel and accommodation bookings to bring costs down.

5. Hiring Vendor Management

- Empanel new hiring vendors and own rate cards, SLAs, weekly connects and monthly scorecards.
- Resolve vendor queries quickly and keep vendors aligned to agreed SLAs.
- Improve vendor quality over time: more relevant submissions and better-fit profiles.

6. Requisitions & Stakeholder Support





- Make sure every new requisition gets a TA Manager assigned and is followed through to the first job posting.
- Be the go-to contact for hiring managers on onboarding and process questions.
- Work closely with TA Managers, HR, Finance, Admin and BGV / hiring vendors to keep joiners moving.
- Support HR rounds during surge hiring weeks.

Key Outcomes Expected in the First 6–12 Months

- Run a reliable offer-to-Day-1 process where offers go out on time and error-free.
- Improve offer-to-joining conversion and reduce Day-1 no-shows through consistent pre-joining engagement.
- Give joiners and hiring managers a smooth, well-communicated onboarding experience.
- Establish a clean payment-audit routine with no duplicate or incorrect payouts.
- Bring hotel and travel cost per joiner down through audits and smarter bookings.
- Build a stronger, better-managed vendor base with clear SLAs and regular scorecards.
- Keep a daily onboarding MIS that leadership can rely on without asking.

Must-Have Candidate Profile

- 2–5 years in HR operations, onboarding or TA coordination, ideally in high-volume hiring (100+ joiners a month).
- Background in edtech, staffing firms (TeamLease, Quess, Randstad), BPO/GCC HR ops, or quick-commerce / retail hiring ops.
- Hands-on experience running offer BGV Day 1 end to end.
- Experience checking invoices or claims before payment.
- Builds and maintains a daily tracker; strong in Google Sheets / Excel (lookups, pivots).
- Comfortable with an ATS / HRMS (Darwinbox a plus).
- Clear, warm communicator on the phone; comfortable with phone-heavy work
- A process person who closes loops, follows up without being chased, and can show examples of fixing a process.
- Based in or willing to work from Hyderabad on site; available to join immediately.

Good to Have

- Experience onboarding 100+ joiners a month.
- Vendor empanelment, rate cards and SLA management.
- Built pivots or dashboards for leadership.
- A track record of reducing TAT or cost in a process they owned.

Work Location:

- Hyderabad (on site)

📌 Ops & Onboarding Specialist (Hyderabad)
🏢 Nxtwave Disruptive Technologies
📍 Hyderabad