Role & responsibilities

- Oversee daily branch operations ensuring efficiency and compliance with company standards and policies.
- Lead, motivate, and develop the branch team to achieve sales targets and deliver exceptional customer service.
- Implement and monitor operational procedures to maintain high levels of quality and accuracy in inventory management.
- Coordinate with other departments to streamline processes and enhance overall branch performance.
- Manage branch budgets, control expenses, and analyze financial reports to optimize profitability.
- Ensure adherence to luxury brand standards and maintain a premium customer experience.
- Address and resolve operational issues and customer complaints promptly and effectively.

Preferred candidate profile

- Bachelors degree in Business Administration, Management,



or related field; advanced degree preferred.
- Minimum of 5 years experience in branch operations within the luxury goods or jewelry industry.
- Proven leadership ability to manage and inspire teams in a high-end retail environment.
- Robust knowledge of inventory management, sales operations, and financial analysis.
- Excellent interpersonal, communication, and organizational skills.
- Ability to work under pressure and adapt to a fast-paced luxury retail setting.
- Commitment to uphold luxury brand values with impeccable attention to detail and customer service.

📌 Manager - Branch Operations (Pune)
🏢 PNG Jewellers
📍 Pune