Role & responsibilities

- Provide technical support to employees for desktops, laptops, printers and other IT equipment.
- Install, configure and maintain computer systems and software.
- Troubleshoot hardware, software, network and internet connectivity issues.
- Manage employee email IDs, system access and login credentials.
- Coordinate with internet service providers and external IT vendors.
- Monitor CCTV systems, biometric devices and office network connectivity.
- Maintain IT asset records, including laptops, desktops, printers and accessories.
- Perform regular system updates, antivirus checks and data backups.
- Support employees with IT-related issues across all Deejos branches and project sites.
- Maintain IT issue logs and ensure timely resolution of complaints.

Preferred candidate profile

- Knowledge of computer hardware, software and operating systems.
- Basic networking knowledge (LAN, Wi-Fi, routers and switches).
- Troubleshooting and problem-solving skills.
- Knowledge of CCTV, biometric and printer maintenance.
- Basic knowledge of Microsoft Office and email administration.
- Communication and coordination skills.
- Ability to handle multiple technical support requests.

📌 It Technical Support Engineer (Chennai)
🏢 Deejos Enginners and contractors
📍 Chennai