Job Description Site Reliability Engineer (SRE)

Location: Bangalore, India
Work Model: Candidates must be based in Bangalore and willing to work in rotational shifts from the office.

About the Role

We are looking for a highly motivated Site Reliability Engineer (SRE) to join our Production Operations team. The ideal candidate will have strong expertise in AWS, Kubernetes/EKS, production troubleshooting, observability, and incident management. This is primarily an Individual Contributor (IC) role focused on maintaining service reliability, troubleshooting complex production issues, improving operational excellence, and ensuring platform availability.

The SRE will work closely with DevOps, Cloud Engineering, Development, and Database teams to support mission-critical cloud-native applications running on AWS and Kubernetes.

Key Responsibilities

- Monitor, troubleshoot, and maintain highly available production systems hosted on AWS and Kubernetes (EKS).
- Perform application, infrastructure, and Kubernetes cluster-level troubleshooting.
- Manage and resolve production incidents, service outages, and performance issues within SLA commitments.
- Participate in on-call and shift-based production support activities.
- Analyze system alerts and respond effectively using monitoring and incident-management tools.
- Support failover testing, recovery procedures, and patching activities when required.
- Perform basic database troubleshooting, script deployments, and assist in database failover operations.
- Collaborate with DevOps and SME teams to identify root causes and implement permanent fixes.
- Track and improve operational metrics such as:
- Service Availability
- Time to Detect (TTD)
- Time to Identify Cause (TTIC)




- Time to Resolve (TTR)
- Ticket SLA Compliance

- Contribute to operational automation and self-healing initiatives.
- Create and maintain operational runbooks, troubleshooting guides, and knowledge articles.
- Drive continuous improvement initiatives focused on reliability, observability, and incident reduction.

Required Technical Skills

Cloud Platform

- Strong hands-on experience with AWS services including:
- EC2
- VPC
- IAM
- S3
- RDS
- CloudWatch
- CloudFront
- CloudTrail
- DynamoDB

Kubernetes / Container Platforms

- Robust expertise in Kubernetes and Amazon EKS.
- Experience troubleshooting:
- Application workloads
- Kubernetes clusters
- Container infrastructure
- Networking issues within EKS environments

- Understanding of node groups, add-ons, cluster architecture, and production operations.

CI/CD & Source Control

Hands-on experience with:

- GitHub
- GitHub Actions
- Harness

Operating Systems

- Strong Linux administration and troubleshooting skills.
- Working knowledge of Windows Server environments.

Networking

Good understanding of:

- EKS networking
- Load Balancers
- API Gateways
- DNS concepts
- Network troubleshooting fundamentals

Monitoring & Observability

Experience working with:

- Grafana
- AWS CloudWatch
- SolarWinds DPA
- SquadCast

Experience Requirements

Senior SRE

Experience: 6-10 Years

Expected Competencies

- Deep expertise in Kubernetes, AWS, and Production Support.
- Ability to handle complex incidents independently.
- Strong root-cause analysis and problem-solving skills.
- Demonstrated operational leadership during major incidents.
- Self-driven approach to reliability improvements and automation.
- Ability to take shift responsibility when required.

📌 Site Reliability Engineer (Bengaluru)
🏢 Coforge
📍 Bengaluru