Roles and Responsibilities

- • Doorstep Field Visits: Travel to customer residences or business addresses within an assigned local route or cluster to discuss pending dues.

• Payment Recovery: Collect overdue amounts, encourage spot digital or online payments via official bank payment links, or facilitate valid receipts.

• Counseling & Negotiation: Educate customers on the impact of non-payment on their credit scores (CIBIL) and negotiate realistic repayment or settlement plans for early-stage (1 to 90 Days Past Due) accounts.

• Promise-to-Track (PTP): Follow up on committed payment dates and track commitments.

• Reporting & Logging: Update daily field statuses, customer feedback, and contact details into the bank’s mobile recovery application.

• Compliance: Adhere strictly to RBI guidelines, fair practice codes, and zero-harassment policies

Desired Candidate Profile

- 0-2 years of experience in sales or collection.
- Minimum qualifications HSC Or Above
- Only male candidate can apply.
- URGENTLY CANDIDATE REQUIRED FOR SBI FOS COLLECTION

📌 Fos collection (Sambalpur)
🏢 TeamLease Digital
📍 Sambalpur