Key Responsibilities

- Manage and expand key C2H IT staffing accounts, ensuring seamless delivery and substantial revenue growth.
- Lead the client acquisition process, identifying potential clients and developing strategies to capture new business opportunities.
- Conduct regular forecasting and P&L; reviews to ensure financial goals are met and client satisfaction is upheld.
- Oversee contract negotiations, closures, and renewals, ensuring favorable outcomes for both the company and clients.
- Coordinate with cross-functional teams to deliver services across multiple technologies, maintaining high standards of service delivery.
- Conduct performance reviews, handle client escalations, and ensure consistent client satisfaction and retention.
- Participate actively in RFP processes, ensuring proposals are competitive and align with client needs.
- Stay updated on industry trends and competitor strategies to inform strategic decisions and maintain a competitive edge.

Overview

- The Senior Account Manager in the ITES consulting sector will play a pivotal role in spearheading client acquisition and managing key accounts, particularly focusing on Contract-to-Hire (C2H) IT staffing solutions.
- This position calls for a strategic individual with the ability to drive revenue growth through effective account management and client relationship building.
- The role is essential in leading cross-functional teams to ensure seamless service delivery and uphold high client satisfaction standards.
- Located in India's major tech hubs, Bangalore, Gurgaon, Pune, and Mumbai, this role offers the chance to work within a dynamic and fast-paced environment.
- As a Senior Account Manager, you will be responsible for owning and managing critical C2H IT staffing accounts,



ensuring end-to-end delivery and growth.
- Your expertise will contribute significantly to our mission of expanding market share by identifying and capitalizing on upsell and cross-sell opportunities.
- Your role will involve leading the acquisition of new clients and managing existing accounts to foster long-term relationships.
- The ideal candidate will possess a deep understanding of the IT staffing industry, with a proven track record in managing and expanding accounts.
- This strategic position requires a proactive approach to market trends, competitor analysis, and client needs, ensuring that our offerings remain competitive and impactful.
- Working closely with delivery teams, you will ensure that our solutions meet client expectations and contribute to their success.
- This role demands exceptional analytical skills for conducting forecasting, managing Profit and Loss (P&L;) accounts, and ensuring strict adherence to Service Level Agreements (SLAs).
- Your leadership will be instrumental in guiding teams through complex negotiations, contract renewals, and proposal submissions.

Requirements

- Minimum Level 4 experience (6-9 years) in account management within the IT staffing industry, focusing on C2H solutions.
- Demonstrated success in managing and growing IT staffing accounts, with a track record of achieving revenue targets.
- Exceptional communication and interpersonal skills to build and sustain strong client relationships.
- Strong analytical skills, with experience in forecasting, P&L; management, and SLA compliance.
- Proven ability to lead teams and manage projects across various IT technologies.
- Experience with contract negotiations, renewals, and understanding of RFP processes.
- Ability to analyze market trends and competitor strategies to drive business growth.

📌 Senior Account Manager (Pune)
🏢 Net Connect
📍 Pune