Role & responsibilities

Job Description ServiceNow Developer (ITAM / HAM / SAM / CMDB)

Job Title: ServiceNow Developer ITAM / HAM / SAM / CMDB
Work Locations: Bangalore / Hyderabad / Chennai / Kolkata / PAN India

Job Overview

We are looking for an experienced ServiceNow Developer with strong hands-on expertise in ServiceNow development and IT Asset Management (ITAM), including Hardware Asset Management (HAM), Software Asset Management (SAM), and Configuration Management Database (CMDB).

The ideal candidate should have experience in developing, configuring, customizing, and implementing ServiceNow solutions, with a robust understanding of asset lifecycle management and CMDB processes.

Key Responsibilities

- Design, develop, configure, and customize ServiceNow applications and modules.
- Implement and support IT Asset Management (ITAM) processes.
- Work on Hardware Asset Management (HAM), including hardware asset lifecycle management, tracking, procurement, and retirement.
- Configure and manage Software Asset Management (SAM), including software license management, software discovery, and compliance.
- Manage and maintain CMDB, including Configuration Items (CI), relationships, data quality, and reconciliation.
- Develop and customize ServiceNow components using Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.




- Develop and maintain integrations with third-party applications using REST and SOAP APIs.
- Troubleshoot technical issues, perform root cause analysis, and provide ongoing application support.
- Collaborate with business stakeholders and technical teams to deliver effective ServiceNow solutions.
- Participate in testing, deployment, documentation, and continuous improvement activities.

Required Skills

- Strong hands-on experience as a ServiceNow Developer.
- Experience in IT Asset Management (ITAM).
- Hands-on experience in Hardware Asset Management (HAM).
- Hands-on experience in Software Asset Management (SAM).
- Strong knowledge of CMDB configuration and administration.
- Good understanding of asset lifecycle management and configuration management processes.
- Proficiency in JavaScript and ServiceNow scripting.
- Experience with Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
- Knowledge of ServiceNow integrations using REST/SOAP APIs.

Preferred Skills

- ServiceNow Discovery and Service Mapping.
- Software License Management and Compliance.
- CMDB Health, Data Certification, and Reconciliation.
- ServiceNow implementation, customization, and upgrade experience.
- Knowledge of ITIL processes and best practices.

📌 Servicenow Developer (Hyderabad)
🏢 Cerebra
📍 Hyderabad