Role & responsibilities

1. Manage end-to-end collections for the regional LAP portfolio.
2. Drive collections across all delinquency buckets, including 030, 31–60, 61–90, NPA and write-off accounts.
3. Ensure timely EMI collections and minimize portfolio delinquency.
4. Develop and implement collection strategies to improve recovery rates and control slippages.
5. Manage and monitor the performance of Area Collection Managers, Branch Collection Managers and field collection teams.
6. Handle high-value overdue accounts, legal cases, settlements and recovery negotiations.
7. Coordinate with legal and repossession agencies wherever required.
8. Monitor collection MIS, bucket-wise performance, roll-forward and roll-back rates.
9. Conduct regular branch visits and review collection performance.
10. Ensure compliance with company policies, RBI guidelines and collection practices.
11. Drive resolution of stressed accounts and improve overall portfolio quality.

📌 Regional Collection Manager - prime lap (Bengaluru)
🏢 SKILLVENTORY
📍 Bengaluru