Job Description: AR Executive Medical Billing

We are looking for an energetic and goal-oriented AR Executive (Accounts Receivable) to join our growing healthcare team at CrystalVoxx Global LLP. This is a blended voice and non-voice process designed for freshers or early-career professionals who want to build a long-term career in the US Revenue Cycle Management (RCM) industry.

Job Overview

- Company: CrystalVoxx Global LLP
- Location: Pratap Nagar, Nagpur (In office)
- Experience: 0 to 1 Year (Freshers with excellent communication are welcome)
- Shift Timings: 6:30 PM to 3:30 AM (Fixed Evening/Night Shift)
- Salary Breakdown:
- In-Hand:11,200 per month

- Perks: Free company-provided food/meals

Key Responsibilities
Voice Process (AR Calling)

- Make outbound calls to US health insurance companies to follow up on pending, unpaid, or denied medical claims.
- Use Interactive Voice Response (IVR) systems and speak with insurance representatives to verify claim status.
- Check patient eligibility and benefits coverage over the phone.

Non-Voice Process (Back-Office & Analysis)

- Navigate insurance web portals to trace claim history, check denial reasons,



and retrieve remittance advices.
- Manage denial handling by identifying the root cause of rejected claims and initiating proper correction or appeals.
- Perform charge entry, claim scrubbing, and accurate payment posting tasks into the billing software.
- Maintain data entry accuracy and document call notes clearly in the internal CRM database.

Requirements & Qualifications

- Education: Any Graduate / Undergraduate can apply.
- Language: Fluent and grammatically correct English communication (both verbal and written) is mandatory to interact with international insurance companies.
- Shift Flexibility: Must be comfortable regularly working the designated evening/night shift window (6:30 PM - 3:30 AM).
- Skills:
- Basic computer literacy and good typing speed.
- Familiarity with MS Office (Word and Excel).
- Strong analytical mind, attention to detail, and a quick learning curve.
- Knowledge of basic US healthcare concepts, medical billing, or HIPAA guidelines is a huge plus but not mandatory.

📌 Accounts Receivable Executive (Nagpur)
🏢 Crystal Voxx
📍 Nagpur