Associate (Pune)

Associate (Pune)

11 Nov
|
Wipro
|
Pune

11 Nov

Wipro

Pune

Roles and Responsibilities

- Handle customer queries via phone calls, emails, and chats in a qualified manner.

- Work on international voice processes such as blended process, cross selling, upselling, and semi-voice support.

- Communicate effectively with customers from diverse backgrounds using strong communication skills.

- Maintain high levels of accuracy while handling multiple tasks simultaneously.

Desired Candidate Profile

- 1-2 years of experience in cross selling, upselling BPO industry or related field (customer care/service).

- Excellent English language proficiency for clear communication with international clients.

- Ability to work flexible shifts including 24x7 rotational schedules.

- Strong problem-solving skills for effective issue resolution.

📌 Associate (Pune)
🏢 Wipro
📍 Pune

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