Customer Support Executive (Pune)

Customer Support Executive (Pune)

11 Nov
|
Tech Mahindra
|
Pune

11 Nov

Tech Mahindra

Pune

HIRING FOR TECH MAHINDRA

LOCATION : PUNE, YERWADA

Roles and Responsibilities

- Provide exceptional customer support to clients through phone calls, emails, or chats.

- Handle customer inquiries, resolve issues, and escalate concerns in a timely manner.

- Maintain accurate records of customer interactions using CRM software.

- Collaborate with internal teams to resolve complex issues and improve processes.

- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

SALARY

FOR FRESHERS 3.5LPA- 25K INHAND

EXPERIENCE- 6.5LPA- 45K INHAND -HIKE ON 30% ON LAST CTC

CONTACT NUMBER: (phone hidden)

📌 Customer Support Executive (Pune)
🏢 Tech Mahindra
📍 Pune

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