We are hiring enthusiastic and customer-oriented candidates for the position of International Customer Service Representative Voice & Chat.

The role involves handling international customers through voice calls and chat support, resolving customer queries, providing accurate information, and ensuring an excellent customer experience.

Role & responsibilities

- Handle international customer queries through voice calls and live chat.
- Provide prompt and effective resolutions to customer concerns.
- Maintain professional communication and customer satisfaction.
- Understand customer requirements and offer appropriate solutions.
- Maintain quality standards and follow process guidelines.
- Meet daily performance, productivity, and customer service targets.
- Maintain professional call etiquette, chat etiquette, and appropriate conversation closure.
- Stay updated with process changes, product knowledge, and new company policies.
- Be flexible and comfortable working in rotational night shifts and meeting business requirements.

Preferred candidate profile

- Graduates and undergraduates can apply.
- Freshers are welcome.




- Candidates with a minimum of 1 year of international BPO/customer service experience are preferred for higher salary packages.
- Excellent English communication skills (verbal and written).
- Good listening, interpersonal, and problem-solving skills.
- Comfortable working in rotational night shifts.
- Willingness to work from the Gurugram office.
- Basic computer knowledge and typing skills.

Salary Structure & Benefits

- For Freshers: 18k to 23k per month in-hand.
- For Experienced Candidates (Minimum 1 Year):
- Salary up to 37k per month in-hand, depending on experience and communication skills.
- 5 days working.
- 2 rotational week-offs.
- Opportunity to work with international customers.
- Qualified growth and career advancement.
- Skill development and communication enhancement.
- Supportive work environment.
- Attractive salary benefits based on experience.

To get your interview scheduled contact below Call/ WhatsApp :

Shilpa Saloni (phone hidden)

Kamalpreet Kaur (phone hidden)

Twinkle (phone hidden)

Minakshi Bisht (phone hidden)

📌 International Customer Service Representative - Voice & Chat :: GGN (Gurugram)
🏢 WSNE Consulting
📍 Gurugram