CUSTOMER CARE EXECUTIVE | BPO Blended and Chat process role

We are hiring for Customer Care Executive role in a leading BPO in Kolkata ,Immediate joiners preferred! Candidates who are from Kolkata and or ready to reloacte to kolkata

Job Details:

- 5 Days Working
- 2 Rotational Week Offs
- Rotational Shifts (Mostly Night Shift)
- Cab Facility Available (Within Serviceable Range)
- Process: Voice Process

Eligibility:

- Excellent Communication Skills in English
- Comfortable with Rotational/Night Shift
- Freshers are welcome

Responsibilities:

- Handle customer queries through calls, chat, or email
- Provide accurate information and resolutions to customers
- Maintain qualified and positive communication
- Resolve complaints in a timely manner
- Update customer records and interaction details in system
- Meet quality and productivity targets

Salary Package:

- Fresher Salary- 3.10 L.P.A
- Experinced-4.5 L.P.AL.P.A (30% hike depends on last drawn salary)
- Documents Required:

- All Mandatory Documents

Interested candidates can DM/Call Shriti-(phone hidden), Mohsina-(phone hidden)

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