JOB DESCRIPTION HEAD POLICIES & COMPLIANCE
Position
Head Policies & Compliance
Department
Policies & Compliance
Location
Chennai Head Office
Experience
12 to 18 Years of relevant experience in NBFC / Banking / Financial Services
Qualification

- Graduate / Postgraduate in any relevant discipline
- LLB / CS / CA / MBA preferred
- Skilled certification in Compliance / Risk Management will be an added advantage

Role Overview
The Head Policies & Compliance will be responsible for developing, implementing and governing the organization's policies, regulatory compliance framework and internal controls. The role will ensure that business operations remain aligned with RBI regulations, applicable laws, regulatory guidelines and internal policies, while continuously identifying and mitigating compliance and process risks.
Policy Management & Governance

- Develop, review, update and maintain company-wide policies, frameworks and SOPs in line with regulatory and business requirements.
- Ensure policies are aligned with applicable RBI regulations, NBFC guidelines, Companies Act and other relevant laws.
- Establish a structured policy review and approval mechanism.
- Coordinate with various departments to identify policy gaps and implement necessary revisions.
- Maintain a centralized policy repository and version-control mechanism.
- Ensure timely communication and implementation of revised policies across the organization.
- Monitor adherence to approved policies and identify deviations.

Regulatory Compliance

- Ensure compliance with applicable RBI / NBFC regulations, KYC, AML, PMLA, Fair Practices Code, customer protection guidelines and other regulatory requirements.
- Monitor changes in laws, regulations and regulatory guidelines and assess their impact on the organization.




- Ensure timely implementation of new regulatory requirements.
- Coordinate and monitor regulatory filings, returns and statutory submissions.
- Act as a key point of contact for regulatory and compliance-related matters.
- Support regulatory inspections, audits and reviews and ensure timely closure of observations.

Compliance Monitoring & Risk Management

- Develop and implement an effective Compliance Monitoring Plan.
- Conduct periodic reviews to identify policy and regulatory compliance gaps.
- Track compliance exceptions, deviations and corrective actions.
- Identify potential compliance risks and recommend appropriate mitigation measures.
- Establish effective internal controls and compliance checks across business functions.
- Monitor closure of audit and compliance observations within agreed timelines.

Business & Process Compliance

- Review business processes, products and operational practices from a policy and compliance perspective.
- Provide compliance guidance to business and functional teams.
- Review new products, processes and initiatives to ensure regulatory compliance before implementation.
- Ensure appropriate approval mechanisms are followed for policy deviations and exceptions.
- Work closely with Operations, Risk, Legal, Internal Audit, HR, Finance and Business teams.

Reporting & Stakeholder Management





- Prepare periodic Compliance and Policy MIS / dashboards for Senior Management and the Board / relevant committees.
- Present key compliance risks, policy deviations and remediation status to senior management.
- Coordinate with Internal Audit, Statutory Audit and external consultants on compliance matters.
- Provide regular updates to management on regulatory developments and their business impact.

Training & Awareness

- Develop and conduct policy and compliance awareness programs for employees.
- Ensure employees understand and adhere to applicable policies and regulatory requirements.
- Promote a strong compliance and governance culture across the organization.

Key Skills

- Strong knowledge of RBI / NBFC regulatory framework
- Policy development and governance
- Regulatory compliance
- KYC / AML / PMLA
- Compliance monitoring
- Risk and internal controls
- SOP and process development
- Regulatory reporting
- Audit and regulatory inspection management
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Leadership and team management

Preferred Candidate Profile

- 1218 years of experience, preferably in NBFC / Banking / Financial Services.
- Strong experience in policy formulation, regulatory compliance and governance.
- Hands-on experience with RBI regulations and NBFC compliance requirements.
- Experience in managing regulatory audits / inspections and closure of observations.
- Strong ability to translate regulatory requirements into practical policies and business processes.
- Ability to work effectively with Senior Management, Business Heads, Internal Audit, Risk, Legal and Regulatory Authorities.
- Strong leadership skills with the ability to independently manage the Policies & Compliance function.

📌 Head - Policies and Compliances (Chennai)
🏢 Shiksha Financial Services India
📍 Chennai