11 Nov
|
Cmex Management
|
Bengaluru
11 Nov
Cmex Management
Bengaluru
Role & responsibilities
- Provide day-to-day administration and support for IBM ELM / Jazz platforms.
- Manage project areas, users, roles, permissions, and license allocation.
- Support IBM RTC / EWM, DOORS Next, and Engineering Test Management (ETM).
- Handle application incidents, service requests, and production support tickets.
- Troubleshoot application, integration, and platform-related issues.
- Support application configuration, deployments, and change management activities.
- Assist engineering teams with requirements management, workflow management, testing, and traceability.
- Perform basic Linux administration and application monitoring.
- Maintain technical documentation, SOPs, and support procedures.
- Coordinate with technical teams for root-cause analysis and issue resolution.
Preferred candidate profile
Immediate joiners
📌 IBM ELM Support Engineer (Bengaluru)
🏢 Cmex Management
📍 Bengaluru