Looking for a Job in Gurugram??

MEGA OPENINGS FOR INTERNATIONAL PROCESS - FRESHERS & EXPERIENCED can apply!!!

Hi Job-Seekers!!!

Greetings from ShiningstarsITPL!!!

( Fluent ENGLISH IS MANDATORY )

Position : Customer Service Executive

Location : Gurugram

Eligibility: Any Undergraduate with minimum 6 months experience or Graduate Fresher or above

Salary : 2.75 LPA-3.5 LPA (Based on last drawn salary)

Work Requirements:

- Excellent communication skills in ENGLISH
- Solid customer-handling ability
- Willingness to work in rotational shifts
- 5 days working with 2 rotational weekly off
- Candidates must be comfortable with both voice and digital communication channels (based on role)

Roles & Responsibilities:

- Respond to customer queries through phone, email, chat, and social platforms
- Assist customers with product/service information, troubleshooting, and navigation
- Manage customer concerns with empathy and professionalism




- Aim for first-contact resolution to enhance customer satisfaction
- Identify opportunities to upsell or cross-sell relevant services
- Suggest process improvements and contribute to overall customer experience

How to Apply-

For interview alignment or queries, please contact:

Aditi - (phone hidden)

Hanshika - (phone hidden)

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📌 Customer Service Executive (Gurugram)
🏢 Shining Stars Institution & travels
📍 Gurugram