- Counsel patients and attendants on treatment plans, procedures, packages, and expected costs
- Coordinate with doctors, the billing department, insurance/TPA desk, and nursing staff
- Assist with admission, discharge, and insurance or cashless formalities
- Follow up with enquiries and OPD patients to convert them to treatment or admission
- Handle patient queries and concerns with empathy and professionalism
- Maintain accurate records of counseling sessions and follow-ups
- Meet monthly targets for conversions and patient satisfaction
📌 Patient Counsellor (Panipat)
🏢 Park Medicenters And Institutions
📍 Panipat
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