Job Description Pet Clinic Helper

Company: MaxPetz
Department: Clinic Operations
Reporting To: Clinic Coordinator / Centre Manager
Location: MaxPetz Clinics

Role Overview

Responsible for supporting veterinarians and clinic staff in the smooth day-to-day functioning of the pet clinic, ensuring proper handling and care of pets, maintaining hygiene, and delivering a positive experience to pet parents.

Key Responsibilities

1. Animal Handling & Care
* Assist doctors in safely handling and restraining pets during consultations and procedures.
* Comfort and monitor pets during their clinic visits.
* Assist with feeding, cleaning and basic animal care when required.
2. Clinical Assistance
* Prepare consultation rooms before appointments.
* Assist doctors during examinations, vaccinations, dressing and minor procedures.
* Help with sample collection, labelling and movement of samples.
* Ensure medical equipment and instruments are ready and sterilised.
3. Clinic Hygiene & Maintenance
* Maintain cleanliness of consultation rooms, treatment areas and kennels.
* Ensure proper disposal of biomedical waste as per protocols.
* Maintain hygiene and sanitation standards across the clinic.
4.



Patient & Pet Parent Experience
* Help manage pet movement within the clinic.
* Support reception and clinic coordinators during peak hours.
* Ensure pets and pet parents are treated with care and courtesy.
5. Inventory & Operations
* Assist in maintaining stock of medical consumables and supplies.
* Report shortages, equipment issues and maintenance requirements.
* Follow clinic SOPs and operational checklists.

Candidate Requirements

* 10th / 12th pass preferred.
* Prior experience in a veterinary clinic, pet hospital, kennel or animal-care facility preferred.
* Must be comfortable handling dogs and cats of different sizes and temperaments.
* Physically fit and willing to work in shifts, including weekends.
* Basic communication skills and willingness to learn.
* Compassionate, disciplined and responsible.

Key Performance Indicators (KPIs)

* Clinic hygiene and cleanliness scores.
* Doctor satisfaction and quality of clinical support.
* Pet handling and safety compliance.
* Timely preparation of consultation and treatment rooms.
* Adherence to clinic SOPs and operational checklists.

📌 Helper (North Goa)
🏢 Universal Manpower Online
📍 North Goa