Job Title: Integration / Technical Lead

Experience: 8-12+ Years

Employment Type: Full-Time

Role Summary

We are seeking an experienced Integration / Technical Lead to own and manage enterprise system integrations across identity platforms, ERP, CRM, procurement systems, and ITSM applications. The ideal candidate will lead the design, implementation, and support of Single Sign-On (SSO), API integrations, and data exchange processes while ensuring compliance with security, audit, and data governance requirements.

Key Responsibilities

Identity & Access Integration

- Design, implement, and support Single Sign-On (SSO) solutions.
- Integrate enterprise applications using:
- SAML 2.0
- OAuth 2.0
- OpenID Connect (OIDC)
- Microsoft Entra ID (Azure AD)

- Manage authentication and authorization workflows.
- Coordinate with security teams to ensure compliance with IAM standards.

Enterprise Application Integrations

- Lead integrations between business applications including:
- ERP systems (SAP, Oracle, Dynamics, etc.)
- CRM platforms (Salesforce, Dynamics CRM, HubSpot, etc.)
- Procurement applications
- ServiceNow

- Design and manage data synchronization processes between systems.
- Ensure reliable and scalable integration architectures.

API & Middleware Development

- Design, develop, and maintain RESTful APIs.
- Work with:
- JSON
- XML
- Web Services
- API Gateways

- Develop integration workflows using middleware/iPaaS platforms such as:

- Azure Logic Apps
- MuleSoft
- Boomi
- Workato
- Dell Boomi
- Informatica Cloud

Data Flow & Governance

- Define and monitor system-to-system data flows.
- Troubleshoot integration failures and performance issues.
- Maintain data quality and consistency across integrated platforms.
- Implement data retention and archival policies.





Security & Compliance

- Support security assessments and architecture reviews.
- Configure audit logging and monitoring mechanisms.
- Ensure adherence to compliance and regulatory standards.
- Conduct risk assessments for integration solutions.

Leadership & Stakeholder Management

- Act as the technical owner for integration initiatives.
- Collaborate with business, security, infrastructure, and application teams.
- Provide technical guidance to development and support teams.
- Prepare technical documentation, architecture diagrams, and support procedures.

Required Skills

Technical Skills

- Robust experience with REST APIs.
- Hands-on experience with JSON and XML.
- Experience implementing SSO using SAML, OAuth, and OIDC.
- Knowledge of Microsoft Entra ID (Azure AD).
- Experience integrating ServiceNow with enterprise applications.
- Strong understanding of middleware/integration platforms.
- Experience with API management and troubleshooting tools.

Cloud & Infrastructure

- Familiarity with Microsoft Azure services.
- Knowledge of Azure Logic Apps, Functions, API Management, or related services.
- Understanding of cloud security principles.

Security Knowledge

- Identity and Access Management (IAM).
- Authentication and authorization concepts.
- Audit logging and compliance requirements.
- Data protection and retention policies.

Preferred Qualifications

- Experience with ServiceNow integrations.
- Exposure to ERP/CRM implementation projects.
- Knowledge of ITIL processes.
- Azure certifications.
- Integration platform certifications (MuleSoft, Boomi, Workato, etc.).

Nice-to-Have

- PowerShell, Python, or scripting experience.
- Knowledge of message queues and event-driven architectures.
- Experience with CI/CD pipelines and DevOps practices.

📌 Integration Lead (Pune)
🏢 Aziro
📍 Pune