Position : Junior Executive - Commercial Operations
Location : Chennai
Contract Duration : 1 year contract (extendable) on 3rd party payroll.
Responsibilities:
- Analysis of service contracts and process implementation
- Responsible for Contract creation, contract maintenance, billing plan amendments, contract extension of all new and renewal contracts in SAP & Salesforce
- Creation and Maintenance of master data in SAP, Salesforce and related tools.
- Periodical billing of contractual fees, ensuring accuracy and compliance with contract terms
- Perform indexation calculations to adjust contract prices based on economic indices and inflation rates
- Work closely with the CSM/CRM to ensure daily completion of billing for T&M; services and spare parts sales
- Conduct thorough financial analysis to ensure accurate billing & settlements.
- Address and resolve any financial discrepancies or disputes related to contract billing and indexation calculations.
- Maintain detailed records of all billing and indexation activities,
ensuring proper documentation and audit trails.
- Communication with internal stakeholders (e.g. Customer Service Managers, Sales Managers, Finance) and coordination of problem solving between various stakeholders
Qualification:
- Graduate or Post graduate degree in Commerce or Finance with minimum 5-6 years working experience
- Fluent in English is a must
- Experience in Corporate business administration will be an advantage
- Valuable MS office Knowledge especially Excel
- SAP & Salesforce experience will be an asset.
Competencies:
- Strong arithmetic & mathematical skills
- Proficiency in performing complex calculations
- Ability to analyze revenue changes and the impact to Service P&L;
- Strong analytical and problem-solving abilities
- Team oriented and customer focused person
- Skilled communicator effectively translating complex cases into easy actions
- Willingness to work in shifts