Role & responsibilities :

- Making Outbound Calls: Contacting potential clients from provided databases using structured scripts and personalized pitches.
- Handling Inbound Calls: Answering incoming customer service or product questions in a timely manner.
- Objection Handling: Listening actively to customer hesitations and responding with helpful solutions rather than arguments.
- Following Up: Re-contacting leads, tracking pending requests, and ensuring problems get completely solved.
- Meeting Targets: Achieving daily, weekly, or monthly goals for call volume, lead generation, or sales conversions.
- Conducting Surveys: Gathering customer feedback or satisfaction ratings to help improve company offerings.

Preferred candidate profile :

- Positive Communication skills
- Preferably Health Sector
- Immediate Joiners
- Familiarity with hospital management software, CRM tools & data entry.
- Should be fluent speak Telugu, Hindi, English, Kannada
- Ability to handle stressed, confused, or impatient callers calmly

📌 Tellecaller Executive (Hyderabad)
🏢 NDC Dental Smiley
📍 Hyderabad