11 Nov
|
Lenskart
|
Noida
Job Description Store Manager
Company: Lenskart
Job Title: Store Manager
Department: Retail Operations
Industry: Retail / Eyewear
Salary : Up to 4.5 LPA
Job Summary
We are looking for an experienced and result-oriented Store Manager to manage overall store operations, drive sales performance, ensure excellent customer experience, and lead a high-performing team. The ideal candidate should have solid leadership, sales, and operational management skills, preferably from the retail industry.
Key Responsibilities
- Manage day-to-day store operations and ensure smooth functioning.
- Drive store sales and achieve monthly and quarterly business targets.
- Lead, motivate, and develop the store team to achieve business objectives.
- Monitor key business metrics, including sales, conversion, average order value (AOV), and customer satisfaction.
- Ensure excellent customer service and maintain high customer experience standards.
- Handle customer escalations and resolve complaints effectively.
- Manage staff scheduling, attendance, training, and performance.
- Ensure proper inventory management and stock availability.
- Maintain store visual merchandising and brand standards.
- Implement company policies,
processes, and operational guidelines.
- Conduct regular performance reviews and identify areas for improvement.
Eligibility Criteria
- Minimum 4 years of overall work experience.
- Minimum 2 years of experience in a leadership role (Assistant Store Manager / Department Manager / Store Manager).
- Leadership experience must be clearly reflected in the candidate's employment records/on paper.
- Graduation is mandatory.
- Candidates with experience in retail, fashion, lifestyle, electronics, or other organized retail brands will be preferred.
- Strong communication, team management, and sales skills.
- Ability to manage store operations independently and deliver business targets.
Key Skills
- Team Leadership & People Management
- Sales & Revenue Generation
- Store Operations Management
- Customer Relationship Management
- Business Target Achievement
- Inventory Management
- Problem-Solving & Decision-Making
Preferred Candidate: An immediate joiner with strong retail leadership experience and a proven track record of achieving sales targets.
📌 Store Manager (Noida)
🏢 Lenskart
📍 Noida