Role & responsibilities

- Supply - Need to ensure supply target is met by managing field recruiters
- DE Productivity
- DE Logins- Need to ensure Drivers are login as per the requirement each day
- COD- Need to timely collect the COD from the riders on a timely basis.
- Customer Retention

Preferred candidate profile

- Experience managing Delivery Executives (DEs), field recruiters, and fleet operations.
- Strong understanding of driver/rider supply management and ensuring daily supply targets are achieved.
- Experience monitoring and improving DE productivity and performance.
- Ability to manage and ensure required daily driver logins/attendance as per business requirements.
- Experience in COD collection and reconciliation from riders within defined timelines.
- Knowledge of customer retention and service-level metrics in delivery operations.
- Solid coordination, team management, problem-solving, and operational tracking skills.
- Candidates with experience in hyperlocal, last-mile delivery, e-commerce, food delivery, or logistics companies will be relevant.

📌 Fleet Manager (Kochi)
🏢 Jobs Territory
📍 Kochi