Job Summary

This position is open with Bajaj Finance ltd. Engage with channel partners to build and strengthen relationship. Build distribution for Rural consumer Product Finance and distribution mapping for Rural consumer Product Finance.

Responsibilities

- Achieving exceeding Business goals and targets for Consumer Durables
- Creating a strong compliant sales culture to drive acquisitions, profitability and employee development
- Manage the Distribution through Dealer relations and servicing the Dealers, and their concerns in an appropriate manner.
- Managing the Delinquency of the business sourced to ensure health of portfolio
- Effectively engage Operations Risk teams to understand and contribute to overall processes profitability across locations
- Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback suggestions to the RSM/NSM
- Ensure implementation of promotional plans contests and suggesting new and innovating promotion plan for the area of work.
- Recruiting and Retaining high performers.
- Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction.
- Supporting collections team in ensuring 100% collections
- Major challenges: Struggling to find and keep talented employees.
- Customer always seeking the latest technology, most efficient service, instant gratification, and a customized experience.
- Retaining employees as they have banking sector as an option available.
- Online market as well affected / impacted in field.
- Decisions:



Implement a sales management process that guides the team's decision on how to effectively manage this time and decide who to spend with.
- Connect with field teams spending the maximum time to our team. Link performance with rewards and recognition as per their achievement.
- Design and develop a customer visit frequency plan for dealers and business partners to support field activities.
- Interactions: Internal clients include roles you interact with inside the organization to enable success in day to day work, such as market and product related feedback to HO, credit team for high ticket approvals, operations for customer services and file disbursement, risk team for approval declined cases, FCU team for fraud cases validation, and collections for bucket or FEMI cases.
- External clients include dealer and business partners. Identify new key dealer outlets and new business partners to support sales and achieve origination targets. ASSC (Authorized Sales Service Center), serving existing external walk-in customers at dealers and increasing business opportunities.

Required Qualifications and Experience Qualifications

- Graduation / Post graduation
- Robust analytical skills to drive channel performance and drive profitability
- People Relationship Management skills
- Excellent Communication and Negotiation Skill

Work Experience

- Graduation / Post graduation with 4 to 6 years and MBA with 3-4 years of relevant experience in sales

Dimensions

- Total Team Size: 29
- Number of Direct Reports: 6
- Number of Indirect Reports: 23 (off role)
- Number of Outsourced employees: 18 (ASCC)
- Number of locations: in the range 5 to 7
- Number of products: 2

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