ROLE AND ELIGIBILITY CRITERIA
Role/Position: Store Supervisor

Reporting to: Store Manager

Location: Mumbai (Andheri)

Chhatrapati Shivaji Maharaj International Airport, Mumbai

Basic Eligibility Criteria:

- Experience: 1 year of experience in the retail industry
- Qualification: Undergraduate/ Graduate

Selection Process:

- Screening round by Hr
- Personal Interview by Operations Head

KEY RESPONSIBILITIES:

- Responsible for the day-to-day running of store operations.Responsible for Opening and closing the store (Adherence to Opening and Closing SOP)
- Responsible for maintaining store standards, hygiene, VM displays (adjusting displays that lack order), and following up with support functions to close store concerns
- Adhering to and driving company policies, Store SOP, and employment standards
- Be a role model in cashiering and assist in POS training, and provide support to recent & existing team members.
- Ensuring achievement of sales targets which have been set for the store and categories.
- Ensure minimization of shrinkage levels in the store,



training the teams on how to handle merchandise and protect stock. .
- Managing & resolving customer complaints and queries
- Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
- Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
- Working on adequate learning and development of the team through on job training, VM training, product training etc.
- Managing Inward & Outward of stocks and inventory management
- Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
- Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.

SKILLS REQUIRED:

- Commercial Acumen
- Customer Focus
- Managing Teams
- Effective communication
- Role modelling
- Planning & Organising

📌 Store Supervisor (Mumbai)
🏢 Tynimo Life Style
📍 Mumbai