*Job Title: * OUT bound Customer Service Associate

*Company: * Teleperformance

*Location: * Kolkata

*Work Mode: * Work from Office

*Process: * Sales

**Compensation for English + H* - *CTC: * 15,000 per month

Shift: Only day shift

(Working window) 8 AM till 9 PM any 9 hours of shift.

Working days: 6 days

Rotational W/O: 1 day

*Job Summary* We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.

*Key Responsibilities* - Make outbound calls of customers.



- services clearly and handle customer objections - Achieve daily/weekly individual performance - Maintain customer data and update call outcomes in the system - Ensure professional and courteous communication at all times - Coordinate with team leads for feedback and performance improvement

*Eligibility Criteria*

*Education: * 12th Pass or Graduate

*Experience: * Freshers can apply *

Language: * Must be fluent in English + Hindi

*Skills: * Good communication, basic computer knowledge, willingness to work in a flexible shifts environment having great translation skill.

Interview Details* - *Venue: * Smartworks Building, Victoria Park, 4th Floor, Sector V. Teleperformance Recruitment Area, Kolkata

- *Documents to Carry: * Updated Resume, Govt Photo ID, 2 Passport Photos

*Perks*

- Fixed salary

- Career growth in BPO

- Training provided for freshers.

- PF

-ESIC

- Gratuity

📌 Customer Care Executive - Outbound (Kolkata)
🏢 TP
📍 Kolkata