- Handle customer queries through calls and provide proper support.
- Resolve customer complaints and concerns.
- Provide accurate information about loan details, EMI payments and account status.
- Follow up with customers regarding pending queries.
- Maintain proper records of customer interactions.
- Ensure valuable customer service and customer satisfaction.
- Coordinate with internal teams to resolve customer issues.
📌 Customer Service Executive (CSE) (Gurugram)
🏢 North East Hire Purchase Co India
📍 Gurugram
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