Job Description: Global IT Training Lead

Position Overview

The Global IT Training Lead is responsible for leading and managing training activities across VIS IT globally. The role ensures that training is consistently governed, coordinated, and delivered across global and local deployments.

SAP S/4 HANA IS MANDATORY .

A key focus is supporting major transformation and deployment initiatives, including SAP S/4HANA implementations and other IT related training activities.

This position reports to the Head of Communication, Change, and Training.

Key Responsibilities

Training Strategy and Governance

- Own and continuously improve the global IT training strategy and framework.
- Define training governance, roles, standards, quality requirements, deliverables, and timelines.
- Align global training standards with local requirements, regulations, and authorization rules.
- Coordinate training activities with deployment teams, project managers, entities, key users, and IT stakeholders.
- Develop and maintain learning journeys for SAP S/4HANA and other IT solutions and consider dependencies between SAP S/4HANA and connected applications.

Training Planning and Delivery

- Ensure timely training delivery during all deployment phases, and throughout hypercare.
- Coordinate training content creators and train-the-trainer or key-user networks.
- Adapt training approaches and materials for upcoming changes and releases.

Learning Journeys and Curriculum

- Lead curriculum reviews and training-needs analyses.




- Oversee the creation, review, approval, and delivery of training content.
- Ensure that learning content remains relevant, compliant, and effective.

Required Qualifications and Experience

- Seven to eight years of experience in training, learning and development, change enablement, or a comparable field.
- Experience developing and delivering training for software implementations.
- Experience with SAP S/4HANA or comparable large-scale ERP transformation programs is a plus.
- Experience coordinating international stakeholders across countries and organizational functions.
- Willingness to travel internationally.

Preferred Experience

- Experience with training governance, curriculum management, and training-needs analysis.
- Experience coordinating key-user or train-the-trainer networks.
- Familiarity with interconnected enterprise applications and deployment organizations.

Key Competencies

- Strategic and conceptual thinking
- Leadership and global stakeholder management
- Training project management
- Communication and facilitation skills
- Ability to translate complex IT topics into effective learning experiences
- Structured, results-oriented, and continuous-improvement mindset
- Intercultural awareness
- Applied AI skills

Success in the Role

Success means establishing a scalable global training approach, delivering training on time, and enabling employees and key users to adopt recent IT solutions effectively.

📌 Global IT Training Lead (Bengaluru)
🏢 Zeiss
📍 Bengaluru