Social Media Customer Support Associate (CSA) (Mumbai)

Social Media Customer Support Associate (CSA) (Mumbai)

11 Nov
|
Trove Consulting
|
Mumbai

11 Nov

Trove Consulting

Mumbai

Handle customer queries, complaints, and escalations received through social media channels.

Provide accurate, skilled, and timely responses to customer concerns.

Resolve order-related, delivery, refund, return, and payment-related queries.

Required Candidate profile

Minimum 1 year of continuous BPO experience is mandatory.
Excellent English communication skills.

Versant Level 5 mandatory.

Strong written communication, grammar, and comprehension.

📌 Social Media Customer Support Associate (CSA) (Mumbai)
🏢 Trove Consulting
📍 Mumbai

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