We are looking for enthusiastic and talented candidates for multiple International Voice & Non-Voice Customer Support roles. Candidates with excellent communication skills and a customer-focused approach are encouraged to apply.

Eligibility Criteria

- Freshers: Candidates with no previous work experience are welcome.
- 6 Months Experience: Candidates with a minimum of 6 months of documented work experience.
- 1+ Year Experience: Candidates with one year or more of relevant experience.
- Educational Qualification: Both Graduates and Undergraduates can apply.
- Communication: Strong and effective communication skills are mandatory.

Key Roles & Responsibilities

- Manage inbound calls from international customers professionally and efficiently.
- Understand customer queries and provide appropriate solutions.
- Ensure an excellent customer experience during every interaction.
- Share accurate information about products, services, accounts, and customer-related concerns.
- Handle customer complaints and escalate complex issues whenever required.
- Maintain accurate records and update customer information in the system.
- Follow company policies, process guidelines, quality standards, and compliance procedures.
- Achieve performance targets related to customer satisfaction, quality, productivity, and call handling.
- Demonstrate excellent listening, communication, and problem-solving skills.
- Coordinate with internal teams to ensure timely resolution of customer issues.




- Maintain a professional attitude while handling different customer situations.

Preferred Candidate Profile

- Excellent spoken English and verbal communication skills.
- Solid interpersonal and customer service abilities.
- Positive problem-solving and active listening skills.
- Basic computer knowledge and the ability to work on multiple systems.
- Flexibility to work in rotational shifts.
- Comfortable working in a fast-paced and target-oriented environment.
- Freshers as well as experienced candidates are eligible.
- Previous experience in International Voice or Customer Support will be an added advantage.

Compensation & Benefits

- Salary Package: 2.75 LPA to 5.5 LPA (based on experience, skills, and interview performance).
- Attractive incentives.
- 5 working days with 2 rotational week offs.
- Rotational shifts.
- Both-side cab facility available.
- Candidates not availing the cab facility will receive a 4,000 monthly transport allowance.

Build Your Career With Us!

Grab this opportunity to start or grow your career in the International Customer Support industry.

Interested candidates can call or WhatsApp on the numbers mentioned below for further details and application.

- Abhi (phone hidden)
- Wormichon (phone hidden)
- Shahin (phone hidden)
- Diya (phone hidden)
- Sagar (phone hidden)
- Aryan (phone hidden)
- Lavisha (phone hidden)
- Mayank (phone hidden)
- Komal (phone hidden)

📌 Customer Care Executive- Voice/Chat Process- Gurgaon (Gurugram)
🏢 WSNE Consulting
📍 Gurugram