- Make outbound calls to prospective customers for Quikkred loan products
- Follow up with interested customers and support conversion
- Handle customer queries and provide appropriate solutions
- Make outbound calls for loan follow-ups
- Share KYC completion reminders and assist customers in completing documentation
- Make collection calls for overdue payments
- Maintain accurate records of customer interactions and call outcomes
- Achieve daily and monthly calling and conversion targets
- Escalate unresolved or high-risk cases as per the escalation matrix
WHAT WE'RE LOOKING FOR
* Graduate or 12th pass
* Fluency in Hindi + English
* Strong communication, follow-up and convincing skills
* Ability to stay professional and composed under pressure