- Provide technical support to customers through phone calls, emails, or chats in Spanish language.
- Troubleshoot issues related to software products and provide solutions in a timely manner.
- Collaborate with internal teams to resolve complex customer queries and escalate when necessary.
- Maintain accurate records of customer interactions using CRM software.
Job Requirements :
- 1-8 years of experience in customer care or technical support role.
- Proficiency in Spanish language (written & spoken).
- Solid communication skills for effective issue resolution over the phone/email/chat.
📌 Language Executive (Noida)
🏢 Lumina Datamatics
📍 Noida
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