Role Overview

As a Telecaller, you will be the first point of contact between Vedantu and prospective

students and parents. You will engage customers over the phone, communicate our

offerings clearly, and build trust, helping families make informed learning decisions while

contributing to the company's growth.

Key Responsibilities

Make outbound calls to prospective customers to generate leads and present

Vedantu's products and services.

Follow up with prospects and existing customers to ensure satisfaction and gather

feedback.

Handle customer queries and resolve concerns promptly and professionally.

Provide accurate information on products, pricing and offers.

Maintain an up-to-date customer database and log call records consistently in the

CRM.

Achieve daily, weekly and monthly call and conversion targets.

Collaborate with the sales and marketing teams to identify opportunities for growth.

Key Skills Required

Excellent verbal and written communication in English and the local language.

Strong interpersonal skills,



with the ability to build rapport and trust with customers.

Persuasive and confident in pitching products and services.

Resilience in handling rejection, with a positive and professional attitude.

Basic computer proficiency and familiarity with CRM tools.

Ability to thrive in a rapid-paced, target-driven environment.

Preferred Qualifications

Graduate or Diploma holder in any discipline.

Freshers are welcome; prior experience in telecalling, customer service or sales is an

advantage.

Why Join Vedantu

Work with one of India's leading ed-tech brands, at the forefront of transforming

education.

Be part of a mission-driven team focused on student outcomes and exceptional

customer experiences.

Build a career in a growing organisation with an expanding online and offline presence.

To know more about us, visit www.vedantu.com.

📌 Tele Caller (Bengaluru)
🏢 Vedantu Innovations
📍 Bengaluru