- Handle inbound calls from customers to generate leads and convert them into paying clients.
- Identify customer needs, provide solutions, and close deals through effective communication skills.
- Meet daily/weekly targets set by the management while maintaining a high level of accuracy and efficiency.
- Collaborate with team members to achieve common goals and share knowledge to improve performance.
Job Requirements :
- 1-5 years of experience in BPO sales, domestic sales, inside sales, or telesales.
- Robust understanding of IT services & consulting industry trends and products/services.
- Excellent communication skills with ability to handle multiple conversations simultaneously.