International Voice Process Agent (Pune)

International Voice Process Agent (Pune)

11 Nov
|
Mollify
|
Pune

11 Nov

Mollify

Pune

Key Responsibilities

● Handle customer queries related to telecom services, billing, plans, and account-related concerns.

● Address customer complaints and provide effective resolutions to ensure a positive customer experience.

● Understand customer requirements and recommend suitable plans, upgrades, and additional services.

● Manage customer objections and contribute to customer retention.

● Maintain accurate records of customer interactions and resolutions.

● Meet defined customer service, quality, and upselling performance targets.

📌 International Voice Process Agent (Pune)
🏢 Mollify
📍 Pune

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