11 Nov
|
Smart Educator
|
Pune
11 Nov
Smart Educator
Pune
Key Responsibilities
A. Student Counselling & Course Promotion
- Connect with prospective students, working professionals and graduates interested in pursuing online degree programs.
- Understand their educational background, career goals and academic requirements.
- Explain available UG and PG programs, including Online MBA, BBA, BCA, MCA, B.Com, M.Com and other relevant degrees.
- Provide information about university recognition, course structure, duration, eligibility, specialisations and examination patterns.
- Explain the advantages of online education, including flexibility and career advancement opportunities.
B. Sales & Admission Conversion
- Promote online degree programs offered by partner universities.
- Conduct effective counselling and sales conversations to convert prospective students into enrolled candidates.
- Explain university fee structures, payment options, instalment facilities and admission procedures accurately.
- Handle student objections related to fees, university credibility, course selection and online learning.
- Achieve assigned monthly admission and revenue targets.
C. Lead Management & Follow-ups
- Connect with leads generated through digital marketing, website enquiries, campaigns and other sources.
- Follow up consistently with interested students through calls, WhatsApp and emails.
- Maintain a healthy sales pipeline and ensure timely follow-ups.
- Update lead status, counselling notes and admission progress in CRM.
D. Admission & Documentation Coordination
- Guide students through the complete admission process.
- Assist students with application forms and required documentation.
- Coordinate with the admission and operations teams for application verification and enrolment confirmation.
- Follow up on pending documents and fee payments.
E. Relationship Management
- Build trust and maintain professional relationships with prospective students.
- Provide accurate information and ensure transparent communication throughout the admission journey.
- Maintain a positive student experience and support smooth onboarding.
F. Reporting & Target Achievement
- Achieve daily, weekly and monthly sales targets.
- Maintain daily call reports, lead updates, follow-up records and conversion reports.
- Monitor lead conversion ratios and revenue performance.
- Share regular performance updates with the reporting manager.
Eligibility Criteria
- Graduate in any discipline.
- 0–3 years of experience in Inside Sales, Education Sales, EdTech Sales, Telecalling or Business Development.
- Freshers with excellent communication and convincing skills can apply.
- Experience in selling online degree programs or university admission counselling will be an added advantage.
- Basic understanding of UG and PG education programs is preferred.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong sales, convincing and negotiation abilities.
- Ability to understand student requirements and recommend suitable programs.
- Strong objection-handling and follow-up skills.
- Target-oriented and self-motivated approach.
- Basic knowledge of MS Excel, Google Sheets and CRM software.
- Ability to manage multiple leads and close admissions effectively.
📌 Business Development Executive (Pune)
🏢 Smart Educator
📍 Pune