The CRM Executive is responsible for managing customer relationships, maintaining customer data, and improving customer satisfaction and retention. The role involves handling customer interactions, and supporting marketing and sales initiatives through effective CRM practices.
Key Responsibilities:
- Manage and maintain the CRM database with accurate customer information
- Handle customer queries, complaints, and feedback promptly
- Build and maintain robust relationships with customers
- Monitor customer interactions and ensure timely follow-ups
- Analyze customer data to identify trends and improve retention
- Ensure customer satisfaction and improve overall customer experience
📌 CRM (Coimbatore)
🏢 Zuzu Marketing
📍 Coimbatore
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