Role & Responsibilities

1. Lead Management & Sales Conversion

- Connect with all incoming customer leads through the calling app, maintaining an average of 50+ customer calls daily.
- Drive lead conversions and maximise sales to achieve assigned targets.
- Focus on sales growth, profitability and other key business metrics.

2. Revenue Management & Business Growth

- Drive revenue generation through robust customer and venue-owner relationships.
- Implement marketing initiatives and promotional solutions launched by the central team.
- Ensure consistent revenue flow across assigned venues.

3. Target Achievement & Collections

- Achieve assigned sales and revenue targets across venues.
- Drive effective revenue collection from customer bookings.
- Manage sales targets across different venues, products and packages.

4. Venue Operations & Stakeholder Management

- Ensure smooth day-to-day operations across assigned venues.
- Coordinate with internal teams, venue owners, customers and other external stakeholders.




- Resolve operational issues to ensure seamless business functioning.

5. Event Execution & Customer Experience

- Supervise and ensure the smooth execution of events at the venue.
- Coordinate with relevant teams and vendors to ensure all event requirements are met.
- Maintain excellent customer experience throughout the event journey.

6. Sales Contracts & Documentation

- Act as an authorised signatory for customer booking agreements and sales contracts on behalf of the company.
- Ensure booking terms and contractual requirements are properly documented.

7. Vendor Management & Cost Optimisation

- Identify and onboard suitable vendors for venue requirements.
- Negotiate vendor rates to ensure cost efficiency and service quality.
- Review and approve vendor contracts in accordance with guidelines provided by the central team.

📌 Venue Sales Manager (Mumbai)
🏢 OYO
📍 Mumbai