- Greeting & Seating: Welcome guests warmly, escort them to tables, and provide menus.
- Order Taking: Answer menu questions, explain ingredients or specials, accommodate dietary needs/allergies, and input food and drink orders accurately.
- Service Delivery: Bring beverages and meals from the kitchen or bar to the tables in a timely manner.
- Table Maintenance: Check in on guests during the meal, clear empty plates, refill drinks, and reset tables as needed.
- Payments & Billing: Deliver checks, process cash or credit card transactions, and handle any billing questions.
- Hygiene & Safety: Follow sanitation guidelines, check glassware/cutlery cleanliness, and keep the dining area tidy
- Product Knowledge: Familiarity with the menu, daily specials, and basic food-and-beverage pairings.
- Physical Stamina: Comfort standing and walking for long shifts.
- Technical Skills: Basic math for processing bills and familiarity with point-of-sale (POS) ordering software.
- Communication & Interpersonal Skills: Friendly, approachable demeanor with active listening and explicit speaking abilities.
- Multitasking & Organization: Ability to manage multiple tables, coordinate with kitchen/bar staff, and stay calm during busy rushes.

📌 Waiter / Steward (Mumbai)
🏢 Sunil Hotels
📍 Mumbai