- Manage client accounts, build trusting relationships, and handle contract negotiations to drive retention.
- Oversee timely product/service delivery, spot upselling or cross-selling opportunities, and track key sales metrics.
- Partner with internal teams (Sales, Product, Support, Marketing) to resolve issues and report on account health.
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Qualifications & Skills
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- Experience: 3–4+ years in B2B sales or account management.
- Education: Bachelor’s degree in Business, Marketing, Finance, or a related field preferred.
- Technical Skills: Experience with CRM platforms (e.g., Salesforce, HubSpot) and office productivity software.
- Interpersonal & Problem-Solving Skills: Solid communication, negotiation, and multi-account organization abilities.