Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

11 Nov
|
Skill Raise Solutions
|
Gurugram

11 Nov

Skill Raise Solutions

Gurugram

Hiring: Customer Support Executive – LenskartProcess: Lenskart

Position: Customer Support Executive (Voice Process)

Job Location: As per company requirement

- Job ResponsibilitiesHandle inbound and outbound customer calls professionally.
- Assist customers with product-related queries, order status, returns, exchanges, and complaints.
- Provide effective resolutions while maintaining customer satisfaction.
- Maintain professional communication and follow company guidelines.
- Eligibility CriteriaGraduate candidates are mandatory.
- Minimum 6 months of relevant experience.
- Excellent verbal communication skills in both English and Hindi.
- Good customer-handling and problem-solving skills.
- Salary & BenefitsCTC: ₹27,000 per month.
- PF Deduction: ₹3,600 (mandatory as per company norms).
- Salary structure will be as per company policy.
- Work DetailsWorking Hours: 9 hours (including breaks).
- Working Days: 5.5 days per week.
- Week Off: Rotational.
- Shift Timing: Rotational shifts between 9:00 AM and 9:00 PM.

Hiring: Customer Support Executive – Blinkit ProcessCompany Name: iEnergizer

Process Name: Blinkit

Position: Customer Support Executive

Job Location: Sector 18, Gurugram

- Eligibility CriteriaGraduate and undergraduate freshers are eligible.
- Experienced candidates can also apply.
- Good communication and customer-handling skills preferred.
- Salary Package₹24,000 – ₹26,000 in-hand.
- Salary will be offered as per company norms and candidate eligibility.
- Working DetailsWorking Days: 6 days a week.
- Weekly Off: 1 rotational week off.
- Female Candidates: Day shift.
- Male Candidates: Rotational shifts (Day/Night).
- Shift Duration: 9 hours, including breaks.

Interested CandidatesInterested candidates can share their updated resumes for screening and further interview coordination.

Apply Now – Limited Openings!

Hiring: Customer Support Executive – UABD Voice ProcessProcess: UABD – Voice

Position: Customer Support Executive

Job Type: Complete Voice Process

- Eligibility CriteriaGraduate Freshers: Eligible to apply.
- Salary: ₹26,000 per month (NAPS/NATS).
- Undergraduates: Minimum 6 months of relevant experience required.
- Salary: ₹29,000 per month (NAPS/NATS).
- Excellent communication skills (C1 level) are mandatory.
- Immediate joiners preferred.
- Salary & BenefitsGraduate Freshers: ₹26,000
- Experienced Undergraduates: ₹29,000
- Incentives: Up to ₹5,000–₹8,000 as per company norms.
- Both-side cab facilities provided by the company.
- Working DetailsWorking Days: 5 days a week.
- Week Off: 2 rotational week offs.
- Shift: Rotational shifts.
- Transport: Both-side company-provided transportation.

1. Interview RoundsHR Round
2. VNA Assessment
3. Operations Round

Interested CandidatesCandidates with excellent English communication skills and immediate joining availability can share their updated resumes for further screening and interview scheduling.

Immediate Joiners Required – Apply Now!

Hiring: Customer Support Executive – KLM Claims (AFKL)Process Name: KLM Claims – AFKL

Process Type: Back Office / Email Process

Position: Customer Support Executive

- Eligibility CriteriaGraduate freshers are eligible.
- Experienced candidates and college dropouts can also apply.
- Excellent written and verbal communication skills are required.
- Good email drafting and comprehension skills.
- Salary PackageGraduate Freshers: ₹24,000 CTC
- Experienced Dropouts: ₹26,000 CTC
- Assessment CriteriaWritex: Minimum 55
- TS: 25/90
- Operations Round: Final assessment

1. Interview RoundsWritex Assessment
2. TS Assessment
3. Operations Round

- Working DetailsWorking Days: 5 days a week.
- Week Off: 2 rotational week offs.
- Shift: Rotational shifts.
- Transport: Both-side cab facilities provided by the company.
- Key ResponsibilitiesHandle customer queries related to KLM claims through email.
- Review and process customer claims accurately.
- Maintain professional email communication.
- Ensure timely resolution of customer concerns.
- Follow process guidelines and maintain quality standards.

Interested CandidatesInterested candidates can share their updated resumes for screening and further interview coordination.

Immediate Hiring – Apply Now!

Hiring for Transcom – PERK & TUI Processes1. PERK – Travel Blended ProcessCompany: Transcom

Position: Travel Customer Support Executive

Process: PERK – Blended (Voice + Non-Voice)

Job Location: Sector 30,



Gurugram (Work From Office)

- Eligibility CriteriaMinimum 1 year of experience in the Travel Process is mandatory.
- Strong English communication skills.
- Valuable knowledge of travel bookings and customer handling.
- Immediate joiners preferred.
- Salary & BenefitsCTC: Up to ₹30,000 per month.
- Additional incentives as per company norms.
- Both-side cab facility available as per hiring zone.
- Job ResponsibilitiesHandle customer queries through voice, email and chat.
- Assist customers with travel-related bookings and service requests.
- Resolve customer concerns and maintain service quality.
- Ensure timely and accurate query resolution.
- Working Details5 days working.
- 2 rotational week-offs.
- Rotational shifts.
- Both-side transportation facility.

2. TUI – UK Chat / Backend ProcessCompany: Transcom

Position: UK Chat / Backend Executive

Process: TUI – Non-Voice

Job Location: Gurugram (Work From Office)

- Eligibility CriteriaGraduate and undergraduate candidates are eligible.
- Minimum 6 months of experience in the Travel Process is mandatory.
- Excellent English communication skills (C1 level).
- Good written communication and email/chat handling skills.
- Salary & BenefitsCTC: Up to ₹32,000 per month.
- Additional incentives as per company norms.
- Free both-side cab facility.
- Job ResponsibilitiesHandle UK travel-related customer queries through chat and backend support.
- Manage bookings, cancellations and amendments.
- Coordinate with travel partners and internal teams.
- Ensure accurate processing of customer requests.
- Maintain service quality and process guidelines.

1. Interview RoundsHR Round
2. Operations Round

- Working Details5 days working.
- 2 rotational week-offs.
- Rotational shifts.
- Free both-side transportation.

Interested candidates can share their updated resumes for screening and interview scheduling.

Immediate Joiners Preferred – High Priority Hiring!

HIRING – CHAT & EMAIL PROCESSPosition: Customer Support Executive

Process: Chat & Email (Non-Voice)

Job Type: Full-Time

Work Mode: Work From Office

- Eligibility CriteriaGraduates and undergraduates both can apply.
- Freshers and experienced candidates are eligible.
- Average English communication skills required.
- Minimum Versant Level 3 preferred.
- Salary PackageCTC: ₹18,874 per month.
- Working DetailsShift: Rotational shifts (24×7).
- Working Days: As per company policy.
- Cab Facility: Not provided.
- Work Mode: Complete Work From Office.
- Job ResponsibilitiesHandle customer queries through chat and email.
- Provide accurate information and timely resolutions.
- Maintain customer satisfaction and service quality.
- Candidates must carry their updated resume (photocopy).
-

HIRING – BACKEND PROCESSPosition: Backend Executive

Process: Non-Voice / Backend Operations

Work Mode: Work From Office

- Eligibility CriteriaGraduate freshers are eligible.
- Undergraduate candidates with experience can apply.
- Good communication skills required.
- Basic computer knowledge and attention to detail.
- Salary PackageSalary: Up to ₹18,000 per month.
- Job ResponsibilitiesHandle backend operational activities.
- Maintain and update records accurately.
- Process customer-related information.
- Follow company guidelines and maintain accuracy.

Interested CandidatesCandidates meeting the eligibility criteria can share their updated resumes for interview scheduling.

HIRING – ADS EXPERT PROCESSPosition: Ads Expert

Process: E-commerce / Advertisement Support

Work Mode: Work From Office

- Eligibility CriteriaGraduate freshers can apply.
- Undergraduate candidates with experience are eligible.
- Good English communication skills required.
- Basic knowledge of e-commerce is mandatory.
- Salary PackageSalary: Up to ₹20,000 per month.
- Working DetailsShift Timing: 9:30 AM – 6:30 PM.
- Interview Mode: Walk-in.
- Job ResponsibilitiesAssist with e-commerce advertisement-related activities.
- Handle advertisement queries and campaign-related tasks.
- Support customers or sellers as per process requirements.




- Maintain accuracy and follow process guidelines.

Interview DetailsInterested candidates can attend the walk-in interview with their updated resume.

STARTEK IS HIRING – COLLECTION PROCESSPosition: Collection Executive

Process: Collection / Customer Support

Work Mode: Work From Office

- Eligibility CriteriaGraduates and undergraduates can apply.
- Freshers and experienced candidates are eligible.
- Good Hindi communication skills required.
- Salary & BenefitsCTC: ₹18,500 per month.
- Additional incentives and performance-based bonuses.
- Working DetailsShift Timing: 9:00 AM – 6:00 PM.
- Week Off: Rotational.
- Job ResponsibilitiesCommunicate with customers regarding pending payments.
- Follow up on outstanding dues.
- Maintain professional customer interactions.
- Achieve collection targets while following company guidelines.
- Documents RequiredUpdated Resume.
- Aadhaar Card.

Interested candidates can connect for further interview details.

STARTEK IS HIRING – BASIC SALES PROCESSPosition: Sales Executive

Process: Seller Onboarding

Work Mode: Work From Office

- Eligibility CriteriaGraduate freshers are eligible.
- Undergraduate candidates with experience can apply.
- Good communication skills required.
- Basic sales and convincing skills preferred.
- Salary & BenefitsFixed Salary: Up to ₹18,000 per month.
- Incentives: Up to ₹30,000 based on performance and company norms.
- Working DetailsShift Timing: 9:30 AM – 6:30 PM.
- Week Off: Sunday fixed off.
- Job ResponsibilitiesConnect with potential sellers.
- Explain the seller onboarding process.
- Assist sellers with registration and onboarding.
- Achieve daily and monthly sales targets.
- Maintain regular follow-ups with potential sellers.

STARTEK IS HIRING – CUSTOMER CARE EXECUTIVEPosition: Customer Care Executive

Process: Customer Support

Work Mode: Work From Office

- Eligibility CriteriaGraduates and undergraduates can apply.
- Freshers and experienced candidates are eligible.
- Good communication and customer-handling skills required.
- Basic computer knowledge preferred.
- Salary PackageCTC: Up to ₹24,000 per month.
- Job ResponsibilitiesHandle customer queries and service-related concerns.
- Provide appropriate resolutions and assistance.
- Maintain professional communication.
- Ensure customer satisfaction and follow company guidelines.

Interested CandidatesCandidates can share their updated resumes for screening and further interview coordination.

Hiring: Customer Support Executive – Expedia ProcessCompany Name: IGT Solutions

Process Name: Expedia

Position: Customer Support Executive

Process Type: International Voice Process

Work Mode: Work From Office

- Eligibility CriteriaMinimum 6 months of experience in an International Voice BPO process is mandatory.
- Excellent English communication skills are required.
- Candidates must have relevant work experience with proper employment documentation.
- Immediate joiners preferred.
- Salary & BenefitsFixed PLI: Up to ₹8,000 (as per company norms).
- Retention Bonus: ₹50,000 upon successful completion of one year, subject to company terms and conditions.
- Transportation: Free both-side cab facility provided by the company.
- Working DetailsWorking Days: 5 days a week.
- Week Off: 2 rotational week-offs.
- Shift: Rotational shifts.
- Transport: Both-side company-provided cab facility.

Mandatory DocumentsCandidates must carry the following documents for verification:

1. Last company Offer Letter.
2. Last 3 months' salary slips.
3. Any ONE of the following employment documents:
4.

- Resignation Letter, OR
- Relieving Letter, OR
- Experience Letter.

1. Last 3 months' bank statements (salary credit proof).

Note: Minimum 6 months of international voice process experience must be clearly verifiable through employment documents.

- Job ResponsibilitiesHandle international customer calls related to Expedia travel services.
- Assist customers with flight bookings, cancellations, modifications and travel-related queries.
- Provide appropriate resolutions while maintaining high customer satisfaction.
- Communicate professionally and follow international customer service standards.
- Maintain process quality and achieve assigned performance targets.

Interested CandidatesCandidates meeting the above eligibility criteria can share their updated resumes for screening and interview scheduling.

Immediate Joiners Preferred – Apply Now!

📌 Customer Support Executive (Gurugram)
🏢 Skill Raise Solutions
📍 Gurugram

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